Frequently asked questions

Will Roost help me submit damages to get coverage under Airbnb’s Host Guarantee?

We are happy to submit the necessary forms and file the resolution claims for you, but we would request that you first pass along all relevant information and photographs to us. For your reference, there are some safety measures you can take to screen guests and prevent any damages in the future. Our Host Support team will be happy to discuss this with you should you wish.