Frequently asked questions

What are the Standard Safety Procedures?

Safety Emergency Procedures

Contact Info:Indicate local emergency numbers and the nearest hospital. Provide a clear emergency contact number for yourself, as well as backup, for easy guest reference. Also make clear how you should be contacted if the guest has questions or issues arise.

Supplies:Make a first aid kit easily available.

Fire Prevention: We are providing the links and suggestions below to get you started. We need to be clear: this information is not legal advice – it is only a starting point for your research. We have not independently verified the links provided, so even when a website or guide is provided by a government agency, you should confirm its accuracy.

The Government has published a guide to fire safety in paid-for accommodation in England and Wales, which you can access here

The guide states that "fire safety law applies to you if anyone pays to stay in your property, other than to live there as a permanent home" – and provides information on how to do a fire safety risk assessment, and how to improve your fire safety measures.

Your local fire service is responsible for enforcing the fire safety laws and in some cases they may want to inspect your property to make sure that it is safe for your guests.

The Chief Fire Officers Association have produced a quick fire safety guide for hosts. It includes expert advice from fire services across the UK to help hosts keep guests safe in their homes. 

Exits:Ensure you have a clearly marked fire escape route, and post a map in your home.

Minimise Hazards

Privacy: Always be mindful of your guests' privacy. Fully disclose whether there are security cameras or other surveillance equipment at or around your listing. Make sure you are aware of and comply with applicable laws and regulations.

Access: Go through your home to identify any areas where guests might trip or fall and either remove the hazard or mark clearly. Fix any exposed wires. Ensure stairs are safe and have railings. Remove or lock up any objects that may be dangerous to your guests.

Child-Proofing:Ensure your home is safe for children, or else notify guests of potential hazards.